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Last updated: 27 October 2026. This Privacy Policy explains how At Los Cabos App collects, uses, stores and protects your information.
Questions about these policies? Use our contact form.
This Privacy Policy details how At Los Cabos App (“we”, “our” or “us”) collects, uses and protects personal information when you use At Los Cabos App and related services.
We are committed to protecting your privacy and handling personal information responsibly in accordance with applicable privacy laws.
By using the App, you agree to the collection and use of information as described in this Privacy Policy.
We may collect the following information when you use At Los Cabos App.
Personal information may include:
You provide this information when you register an account, manage your profile, contact us or submit content to the App.
We may collect the following usage information through our first-party analytics system and server request logs:
This information helps us understand how the App is used, improve its functionality and measure the performance of listings and featured placements.
With your permission, the App may access your device location to sort or display nearby places, events and services.
When distance sorting is requested, location coordinates may be sent to our server to return nearby results. These coordinates are not included in our analytics records.
Location permission can be controlled or disabled through your device settings at any time.
Location information associated with a place, event or business listing is information about that listing, not the location of the person using the App.
When you use Report App Issue, we collect the description you provide and, if supplied, your contact name, email address, phone number and preferred contact method. The report also includes the submission time, App version and build, device platform and a pseudonymous installation identifier so that we can investigate the problem and respond. You can instead contact support through the alternatives shown in the App.
We use collected information to:
We do not sell personal information to third parties.
Businesses and potential advertisers may receive aggregated statistics, but they do not receive individual analytics records, account information or pseudonymous identifiers.
The current version of At Los Cabos App does not register the device for remote push notifications and does not collect a push-notification token. The App may display local, in-app messages confirming actions such as submissions, account changes or errors. If remote push notifications are introduced later, we will update this policy and request any permission required by the device before using them.
Users may submit content to the App, including event listings, place or business information, images, descriptions and other materials.
By submitting content, you confirm that:
You retain ownership of content you submit. By submitting content, you give At Los Cabos App non-exclusive, worldwide and royalty-free permission to host, reproduce, display and distribute that content through the App, website and related services for the purpose of operating and promoting those services.
You may request the removal of submitted content, subject to applicable legal obligations and legitimate business requirements.
We use service providers to operate specific App functions. They process information only for the relevant service and under their own security and privacy terms:
These providers may process information in countries other than your own. We do not permit these service-provider relationships to be used to track you across apps or services for advertising.
The App may also contain links to independent websites, booking services and social-media pages. Information you choose to provide after opening an external service is governed by that service’s privacy policy.
We operate a first-party analytics system to understand how At Los Cabos App is used. It may collect a pseudonymous app installation identifier, a temporary session identifier, the places or events viewed, interactions such as likes and contact-link selections, listing categories, the time of the interaction, app platform and app version.
Analytics records do not include your name, email address, phone number, WordPress account ID or precise location.
We use this information to improve the App, understand audience activity, measure listing and featured-placement performance and prepare aggregated reports for businesses or potential advertisers. We do not provide businesses or advertisers with individual-level analytics records or pseudonymous identifiers.
Raw analytics events are normally retained for up to 90 days. Aggregated daily statistics may be retained for up to 730 days. Events generated while offline may remain temporarily on the device for up to seven days before delivery.
We do not sell analytics information or use it to track users across applications or services owned by other companies.
If the App connects to related websites, we may use cookies or similar technologies to improve the App’s performance, understand how it is used and remember your preferences.
Users can manage cookie preferences through their browser settings.
We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Information may be stored or processed by the hosting and service providers used to operate the App and website.
Our hosting infrastructure may temporarily retain IP addresses and request information in security and access logs. These logs are used for security, abuse prevention, troubleshooting and service reliability.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Raw first-party analytics events are normally retained for up to 90 days, while anonymised or aggregated daily statistics may be retained for up to 730 days.
We keep personal information only as long as necessary for App operations and services. When no longer needed, information may be deleted, anonymised or archived.
Account information is retained only while needed to operate the account, meet legal obligations, resolve disputes or process an account-deletion request.
App issue reports and related support correspondence are retained only as long as reasonably necessary to investigate the issue, respond to you, prevent abuse and maintain an appropriate support record. Account-deletion audit records retain a request reference, dates, status and a one-way email hash after completion; the plain email address is removed. Where records must be retained for legal, security or accounting purposes, we retain only what is necessary and restrict its use to that purpose.
The App may be used by individuals located outside Australia.
By using the App, you acknowledge that information may be processed or stored in jurisdictions where data-protection laws may differ.
Depending on applicable laws, you may have the right to:
To exercise any of these rights, please contact us using the details provided below. We will verify your identity and respond to your request in accordance with applicable privacy laws.
We apply the account-access, correction and deletion protections described in this policy to all App users regardless of where they live. Depending on your location, applicable law may provide additional rights. Exercising a privacy right will not result in reduced service or discriminatory treatment, except where information is necessary to provide a feature you request.
The App is not intended for children under 13.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it.
We may update this Privacy Policy from time to time.
Updated versions will be published on our website. Continued use of the App indicates acceptance of the updated policy.
If you have questions about this Privacy Policy or how personal information is handled, please contact us using one of the following:
